REACH Quotient (RQ) Reporting Tools

The Science of Performance

Adaptability is the most critical trait from the C-suite to the front line.

The REACH Ecosystem is the only way to measure, hire, train, coach and report on growth of adaptability.

If you're not using REACH, you're using yesterday's science... and you should ask yourself why.

Higher REACH = Improved Performance across role and industry.

When Restaurant Managers have higher REACH

Their Restaurants Are in the top 10%

Trainers with Higher REACH 

Achieve 12% Better Feedback

Automotive Industry Sales People with Higher REACH

Sell 38% More

Veterinarians with Higher REACH

Earn 20% More

Truck Sales People with Higher REACH

Sell 60% More

Mine site Supervisors With Higher REACH

Teams are More Safety Focussed

Hospital Leaders with higher REACH

Have Increased Staff Retention

Retail Sales People with Higher REACH

Sell about Double

Supermarket Managers with Higher REACH

Have More Engaged Teams

REACH can Identify Higher Performing

Aged Care Managers

Cultures with Higher REACH

Have 37% Better Retention

Restaurant Managers with Higher REACH

Receive Better Online Reviews

Debt Collection Officers with REACH over 3.5

Are the highest performing collectors

REACH Supports Scientific Succession Planning

Effective Leaders' REACH is >3.5

REACH 360s Uncover Hidden Strengths

More Often than Traditional 360s

Do you love the science?

Download the REACH Technical Report here.

What is REACH?

REACH measures agility to adapt to the needs of different people, situations and tasks.

REACH provides clear insights into agility, preferences and skills of:

REACH combines the science of analysing human traits using psychometrics together with measuring agility (REACH) that can be grown by developing awareness, skills, resilience and a growth mindset.

REACH is measured as a Quotient (a score out of 5) and is visually represented by an individual's REACH Zone.

An individual's primary archetype is identified as one of 4 primary styles: Counselor (green), Coach (blue), Advisor (yellow) and Driver (red), growing agility into the other styles is achieved by developing the skills most commonly associated with the other primary styles. As a person grows their agility to stretch into the other styles, they grow their REACH and in turn improve their effectiveness in different situations.

REACH Team Visualizer Graph
REACH Quotient Score Card

REACH is used by organizations to improve performance and engagement today, and build capability to thrive in the future of work.

The REACH Ecosystem is the solution to help people thrive in our Volatile, Unpredictable, Complex and Ambiguous (VUCA) world with clarity and simplicity.

The REACH Framework uses Trait Characteristics (Psychometrics), Functional Skills and Self-Awareness to Target and Measure Growth:

Trait Characteristics:

The REACH Framework explores two dimensions of Trait Characteristics – The Relating Dimensions and Achieving Dimensions:

Relating Dimensions

Relating Dimensions describe how individuals tend to interact with others in common settings.

The 5 Relational Dimensions in REACH are:

  • Affiliation
  • Consideration
  • Openness
  • Status Motivation
  • Self-Protection

Achieving Dimensions

Achieving Dimensions describe how individuals approach tasks and goals under normal circumstances.

The Achieving Dimensions in REACH are:

  • Intensity
  • Assertiveness
  • Risk Tolerance
  • Adaptability
  • Decision-Making

The REACH framework analyses 16 skills grouped into four clusters:

The Who / Supportive Characteristics

  • Assimilating team members
  • Cultivating team spirit
  • Identifying personal needs
  • Recognising others' efforts

The How / Consultative Characteristics

  • Addressing quality concerns
  • Aligning resources with needs
  • Designing team structure/function
  • Integrating diverse perspectives

The Why / Inspirational Characteristics

  • Building rapport
  • Easing tensions during conflict
  • Finding opportunities for synergy
  • Rallying others around a cause

The What / Directive Characteristics

  • Establishing clear expectations
  • Evaluating individual performance
  • Exercising control over team processes
  • Guiding team during change

Growing REACH represents agility to use different skills to move along the Relational (RE) Continuum and the Achievement (ACH) Continuum. Use learned awareness and skills to purposefully 'shift gear' into a different archetype (from Driver to Counselor, for example) to be more effective in more situations.

The Science Behind REACH

REACH in Neuroscience

Summary - When people shift into different REACH styles (Counsellor, Coach, Driver, Advisor), they have correspondingly different brain functions and neurochemical release of Dopamine, Testosterone, Estrogen/Oxytocin and Serotonin. Read the technical analysis here.

REACH Reliability

Summary - REACH reporting of human characteristics (psychometrics) and REACH Skills (that result in growth in agility) are reliable. The most common measure used is the Cronbach Alpha, in which a score of .7 is considered ‘reliable’ by industry standards. The Psychometric aspects of REACH has a Chronbach Alpha of around .8. The REACH Skills aspects has a Cronbach Alpha of .95 – both well above industry reliability standards. Read the technical analysis here.

Test / Re-test reliability demonstrates that people don't change their traits, but they can grow agility.

REACH research demonstrates that human traits remain reasonably constant in test/re-test research; however, REACH Quotient (agility grown through skills development and increased awareness) can grow over time. Read the technical analysis here.

REACH and Strengths Finder Construct Validity


REACH Styles identify with the following Strengths more often than others:

Counsellor: ‘Includer’, ‘Belief’ and ‘Harmony’

Coach: ‘Activator’, ‘Communication’ and ‘Woo’ (Winning Others Over)

Driver: ‘Self Assurance’, ‘Futuristic’ and ‘Competition’

Advisor: ‘Deliberative’, ‘Focus’ and ‘Consistency’

Higher REACH Quotient is associated with ‘Communication’ and ‘Winning Others Over’ strengths and the ‘Influence’ domain.

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REACH Reduces Costs

See how REACH Reduces Costs of people-related expenses by up to 70%.

Most organizations can reduce recruitment and development overheads by around 70%. Use the cost savings calculator here to see how your costs will reduce with REACH.